Your privacy is important to us. This Privacy Policy explains how Olux collects, uses, and protects your information when you use our marketplace.
1. Information We Collect
When you create an account or use Olux, we may collect the following information:
- Username
- Email address
- Password
- Account activity and transaction information
- Technical information required for security and platform operation
2. Vendor Information
Vendors may be required to provide additional information during the verification process to maintain marketplace security and trust.
Olux uses verification procedures to help ensure a safer marketplace for buyers and vendors.
3. How We Use Your Information
We use collected information to:
- Create and manage user accounts.
- Process orders and provide marketplace services.
- Send important account notifications.
- Provide customer support.
- Improve platform security and performance.
- Prevent fraud and abuse.
4. Cookies and Tracking Technologies
Olux uses cookies and similar technologies to provide a better user experience.
Cookies may be used for:
- Login sessions.
- Remembering user preferences.
- Shopping cart functionality.
- Security features.
- Website analytics.
5. Analytics
Olux uses Google Analytics to understand website usage, improve performance, and analyze visitor activity.
Analytics information is collected in an aggregated form and helps us improve the marketplace experience.
6. Payments
Olux supports cryptocurrency payments.
Olux does not store private keys, wallet seed phrases, or access credentials for user cryptocurrency wallets.
7. Emails and Notifications
We may send emails related to:
- Account verification.
- Password resets.
- Order notifications.
- Important marketplace updates.
We use email delivery services, including SMTP providers, to send these communications.
8. Third-Party Services
Olux may use trusted third-party services to operate and secure the platform, including:
- Google Analytics for website analytics.
- Telegram for support communication.
- SMTP services for email delivery.
- reCAPTCHA services for security and spam prevention.
These services may process information according to their own privacy policies.
9. Data Security
We use reasonable security measures to protect user information and maintain the safety of the marketplace.
However, no online service can guarantee complete security, and users are responsible for protecting their account credentials.
10. Account Deletion
Users may request account deletion through our support channels.
When an account deletion request is approved, personal information associated with the account will be removed according to our procedures.
11. User Rights
Users may request:
- Deletion of their account.
- Information about their personal data stored by Olux.
Requests can be submitted through our support channels.
12. Age Requirement
Olux is intended for users aged 16 and above. By using the platform, you confirm that you meet the minimum age requirement.
13. Data Sharing
Olux does not sell personal information to third parties.
Information may only be shared when necessary to provide services, maintain security, comply with legal obligations, or protect users and the marketplace.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes become effective when published on this page.
15. Contact Us
If you have questions about this Privacy Policy or your personal data, contact us:
Email: [email protected]